Voice over Internet Protocol (VoIP) is a technology that allows people to make phone calls over the Internet. It can be very useful for businesses of any size because it is very cost-effective. Businesses that use VoIP can usually save between 30 and 50 percent on their phone bills.
Businesses today, of course, are still struggling through the nation’s sluggish economy. Many are operating on tight budgets with skeleton staffs. Today’s businesses, then, can use any form of savings they can find. The cut in phone costs that VoIP provides would seem to be an easy avenue for savings. But are businesses actually embracing VoIP technology? Are they utilizing it to slash their yearly costs?
A Move Toward VoIP?
A recent study says that businesses have not turned to VoIP technology as much as you’d think. Nevertheless, the same study also says that this seems to be changing. According to research from Heavy Reading, about 31 percent of installed business lines in North America were VoIP-based in 2011. The good news, though, is that Heavy Reading anticipates that this figure will increase to 66.6 percent by 2015. Heavy Reading also predicts that by 2015 just 33.5 percent of business lines will consist of traditional circuit-switch versions.
Businesses are Switching to VoIP
The study suggests, then, that businesses will do a complete flip-flop by 2015. Today, after all, classic circuit-switch phone lines make up 68 percent of business lines in North America. Are these numbers to be believed? Are businesses ready to make such a dramatic shift? Even if you are less optimistic than the researchers at Heavy Reading, it’s difficult to deny that businesses will turn more frequently to VoIP technology in the near future.
A Bright Future for VoIP and Business
VoIP technology, while reducing businesses phone bills, provides voice communication that is just as clear as any landline. Employees won’t have to change any of their habits to use this service. They’ll just have to make phone calls as always. The future of VoIP in the business world looks to be a bright one!