Many small businesses are tempted by the Microsoft Office 365 offer of “always up to date, and available from any device”. Sounds reasonable, but let’s unpack the 365 versus Office 2016 argument a little.

As an IT executive you will have a Service Level Agreement with your IT service provider. Well done. The bad news is that you’ve wasted your time, and often transferred risk back to yourself.

As your business grows, you may benefit from more advanced and comprehensive office productivity software. Typically, most small businesses use Microsoft Office Professional when starting up and going through early growth.

In the UK, digital” has been dropped from the vocabulary of many organizations. Because it is assumed that everything that a business does has a digital element to it: Dealing with customers, suppliers, and staff is all expected to involve digital processes to some degree.

We’ve all heard about waterfall and agile projects: Waterfall projects are specified upfront, designed, developed, then tested, and quality assured. The method is based on engineering projects and has served the IT industry well.

Almost all companies are computerized. In fact, many organizations have dropped the “digital” word from their lexicon, because it is assumed that if it’s business, then it’s also digital.