Giovanni Cano is one of the versatile Systems Consultants on the Marathon Consulting team. He spends part of his week as the onsite IT support resource for one of our clients and often gets the call for other client visits as well.
How did you find your job at Marathon? My last job was not a good fit for me so I decided it was time to look for a new opportunity. I went onto Craigslist and Dice.com and began sending out my resume. A few days later, Brian Kingsley, Marathon’s Director of Service, called me and offered me an interview. A couple of days after that first interview, he called back with a job offer and here I am, two years later. I’m still very happy at my job with Marathon.
Have you always been in the IT industry? What were you doing before joining Marathon? No, I haven’t always wanted to be in IT but computers have always been a hobby for me. I originally went to college under the Zoology program (the only Zoology program in New York state) and wanted to pursue a career as a veterinarian. After completing my first year in the Zoology program, I decided to explore different career paths. I received a summer internship with M. Shanken Communications (the media company that publishes Wine Spectator and Cigar Aficionado). I worked at KPMG in their national helpdesk for a while. Then I decided to finish school in 2009 and graduated in 2011 with a BA in History from State University of New York College at Oswego.
How would you answer the cocktail party question of “what do you do?” I work with the types of companies that want to get the most out of their IT. Marathon is a perfect fit for companies that need professional IT support but do not need an IT person on staff.
What kind of certifications and career experience do you have? I have worked with both Macs and Windows alike. I have worked with huge multi-national companies and small companies. I have gone from supporting users in 152 countries, to supporting a virtual environment in India, to supporting small offices. I just completed my A+ certification July 2nd of this year.
What do you enjoy most about your role at Marathon? I enjoy the fact that no two days are alike. Marathon allows me to get my hands dirty with anything and everything.
What do you think sets Marathon apart? What sets Marathon apart is the fact that we are willing to bend over backwards for our clients. Marathon is willing to go above and beyond for its clients as if they were our own employees. We don’t treat them as numbers; they are more like extended family. Marathon gets to know its users by first names, their likes and dislikes and what makes them tick.
What’s your favorite part about working at Marathon? The atmosphere at the office is the best part of working here. We are a tight group which makes working as a team a lot easier.
What do you like to do for fun? If you had a four day weekend, what would you do? I play softball in a weekend league. I’m also into reef keeping and have a tank at home. A four day weekend involves softball, relaxing with my dog, a bike ride around NYC and time with friends.
What is your dream vacation spot? I’m Colombian and have never visited any of the country outside of the city of Medellin. I would love to backpack through Colombia.
Favorite sports team? The New York Mets and the New York Jets. After following the World Cup, I’ve also been looking for a local soccer club to follow. New York City Football Club just started so I might get behind them.
Favorite touristy NYC thing to do or recommend out-of-towners do? This depends on the time of the year. I’m a huge history buff so the Museum of Natural History is a must go-to year round. If it’s warm out, go to the Top of the Rock, Empire State Building, or the Statue of Liberty. Hopping on a tour bus is a great choice if you can’t decide. In the fall/winter, NYC offers different walking tours and the haunted locations are my favorite.
Photo credit: Marathon’s own Andy Johns from Gio’s first company holiday party.